Q: Do you accept other methods of payment?

A: No. The only method of payment I accept is Paypal. However, you do not need a Paypal account in order to pay via Paypal. All you need is a valid credit or debit card.

Q: Do you sell hard copies of your charts?

A: No. I only sell electronic copies of the charts in PDF format that can be downloaded instantly. However, for your convenience, you can print these charts out at home.

Q: I can't view the charts in PDF format because I don't have Adobe Acrobat Reader. How do I get it?

A: Adobe Acrobat Reader is available for free here.

Q: How may your charts be used?

A: My charts are for personal use only. You may not kit them or resell them in any form.

Q: After I have stitched your chart, may I sell the finished work?

A: Yes.

Q: What is your refund policy?

A: Because these charts are available in instant download only, I do not offer refunds. All sales are final.

Q: What is your privacy policy?

A: I have the utmost respect for your privacy. You can rest assured that I will never share, sell, or distribute your personal information in any way. The only times I myself will send an email to you is if it's related to your order or if I'm replying to a contact that you initiated.

Q:I'm having problems with the website or with the ordering process. How do I let you know?

Q:How do I contact you if I have a question regarding my order?

Q: I have a question that is not listed here. How do I contact you?

A: You may send me an email at support@creativestitcher.com or you may use the Contact Me form.